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SHIPPING

We have systems that calculate shipment dynamically based on the total gross weight of your order in case of all courier products like baking supplies, baking products, desserts and party supplies. while for cakes delivered using Indian bakeries calculations of additional shipping charges are determined based on area Pincode and in case of scheduled timed delivery For e.g. In case of early morning or midnight delivery. For all courier products, Gross Weight of your order is displayed in the product details page for reference purposes.

Gross weight of the product might vary from the actual weight of the product as the courier companies consider the volume and packaging weight to calculate the shipping charges. The gross weight displayed against the product is final and will be used for all shipping charge calculations on wowcakez.com.

The availability of above shipping options for a particular postal code is subject to serviceability by our courier partners. Locations for which the above shipping options are not available, ODA shipping options specific to those locations will be displayed at the time of checkout. The rates for shipping to ODA locations will be displayed at the time of checkout.

As the shipment companies charges, by the weight slab of 500g/1000g; Total weight of your order will be rounded up to 500g/1000g.

For e.g. If the total weight of your cart is 374g, your shipping charge will be calculated for 500g. If the total weight of your cart is 520g, your shipping charge will be calculated for 1000g.If total weight of your cart is 1774g, your shipping charge will be calculated for 2000g

The orders placed after 5:00 pm are dispatched only on the subsequent business day. In such cases the delivery time is counted only from next day. Wholesale and bulk order might take another day to dispatch.

After placing an order we ensure you get live updates via SMS and emails consistently for all courier products. We facilitate live tracking on our website itself by entering the order no and AWB no. For orders fulfilled by bakeries, we have a tracking map with preset events which shows the delivery progress stage by stage accurately after the customer enters the order number in the link fulfilled by bakeries.

Very rarely, it might take a little longer to deliver your order due to the below-listed reasons.

Limitation & unexpected delay from the courier partners to deliver to some locations Busy times, such as holiday periods and festive seasons Due to the nature of some of the products The product fails the quality check at the packaging desk and have to source another piece to fulfill the order.

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